WORK EXPERIENCE
SULLIVAN FAMILY ENTERPRISE, 12/06 to present, Boston, MA
Partner, Co-Founder
- Establish overall strategy, mission and guiding principles. Set objectives, timelines and metrics for internal projects.
- Oversee $xxK budget. Reduced annual operating costs by 10% through contract consolidation, new vendor selection and streamlined procurement.
- Create and implement broad training program, intended to improve intellectual, physical and emotional capabilities of audience. Heavy emphasis on fundamentals and communication training.
- Manage operations including outsourcing decisions, procurement, facilities management and scheduling. Requires strong ability to prioritize and multi-task.
- Participate in social media in job sector, including blog at www.thespecificsplease.com and Twitter @ChiefExecMom
BAIN & COMPANY, 5/00 to 12/07, Boston, MA
Senior Knowledge Specialist Team Leader
- Supported global and regional Consumer Products and Retail Practice Areas by helping to create and implement annual plan, identify and collect key client insights, report revenue, track potential client pipeline, and plan and coordinate experience-sharing meetings.
- Managed Industry Knowledge Specialists across the United States, Europe, and India, offering guidance on daily activities and ensuring all learned from one anothers’ successes.
- Contributed to the evolution of the Knowledge Management function from its inception, including overall strategic design, organizational structure, and internal and external metrics creation.
- Facilitated knowledge sharing across 27 offices through the maintenance of an online knowledge portal and constant, search engine optimization (SEO), and effective communication with consultants at all levels.
- Managed communications for Community Works, a local program created to inform and engage employees in community service.
GLOBAL PARTNERS, INC., 8/99 to 5/00, Boston, MA
Associate Editor
- Developed and edited corporate training material for top-level executives of Fortune 500 companies, requiring the coordination of multiple client and internal deadlines.
- Wrote original case material to elucidate key lessons in training programs.
- Facilitated 3-5 day training programs for multinational audiences.
GAELIC ROOTS SUMMER SCHOOL, Boston College, 10/97 to 7/99, Boston, MA
Assistant Director
- Coordinated and organized a week-long event for 300 students and 25 international visiting faculty, requiring flexibility in a fast-paced environment, public speaking skills, and attention to detail.
- Resolved a wide variety of issues and concerns from diverse audiences.
- Wrote promotional and marketing material to increase public awareness and provide information for potential students.
- Designed and maintained web site.
- Volunteered 2000 to 2003 (program end).
BOSTON COLLEGE, 9/98 to 5/99, Chestnut Hill, MA
Teaching Fellow
- Instructed First-Year Writing Seminar course for a class of 15 students.
- Worked one-on-one with students to enhance writing development and editing skills.
- Facilitated peer editing sessions in the classroom and through online forums.
- Designed and implemented an innovative course curriculum for computerized classrooms.
EDUCATION & TRAINING
- M.A., English Literature, Boston College 1999
- B.A., English Literature, The Ohio State University 1995
- Managing Virtual Teams, Learning Tree, November 2005
- New Manager Training, Boston University Corporate Education Center, July 2004
SKILLS & INTERESTS
- Proficiency in Windows XP, Microsoft Office suite, OpenOffice, and Internet applications.
- Knowledge of WordPress, Blogger, Facebook fan pages, Twitter
- Project Leader with Boston Cares volunteer organization (member since 2001).
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